Availability Management for IT Services Best Practice Handbook - proactively manage and maintain Service Levels to meet SLA expectations in Reliability, ... - Ready to use bringing Theory into Action
Gerard Blokdijk, Ivanka Menken
A professional technical roadmap to ITSM Availability Management & Service Level Agreement Reliability, Maintainability, Serviceability, Resilience & Security, with Processes, Objectives, Scope, KPIs, templates & other organizational resources.
ক্যাটাগোরিগুলো:
সাল:
2008
ভাষা:
english
পৃষ্ঠা:
116
ISBN 10:
1921523530
ISBN 13:
9781921523533
ফাইল:
PDF, 907 KB
IPFS:
,
english, 2008